Forms and Documents



Controlled Product Delivery Form

In order to protect the integrity of our End Users' high security key systems, ASSA requires that our End Users complete an ASSA Controlled Product Delivery Form (CPDF) when placing an order for restricted product through wholesale distribution. The form will indicate where and to whom the restricted product will ship upon leaving the ASSA factory. Restricted product is defined as high security keyblanks, sidebars, sub-assembled cylinders (SUB), complete and master keyed cylinders (COMP), and key charts. All orders for the above mentioned products involving an End User proprietary keyway will require this form signed by an authorized signatory who is on file with ASSA before such orders can be processed. Many End Users have commented that it would be useful to have the form available for download on our web site.

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Masterkey Design Form

All new factory generated master key systems require a completed system design form signed by the responsible party representing the end user. The purpose of this form is to outline the parameters of the master key system and account for any special conditions that will affect its design. A well thought out system design ensures that all capabilities for master keying are available for future expansion of the system. ASSA cannot guarantee that special master keying conditions will be possible in a system if they are not accounted for on the original system design form. Therefore ASSA strongly recommends that the End User consider all possibilities for special conditions at the outset and note them on the form.

Note that special conditions will reduce the overall potential yield of a master key system and should be designed into the system only if absolutely required. The Master Key System Design form can be downloaded below. You will need Microsoft Excel to open the file.

Please e-mail the completed form to ASSA Key Records Department or fax to 800-892-3256

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Masterkey Order Log

ASSA® requires that master key information for all factory generated systems be transmitted in electronic format to our key records specialist. We have developed a simple spreadsheet that can be downloaded onto your computer and easily sent via e-mail. Please click on the thumbnail at left to see a sample of the ASSA® order log.

The order log template file can be downloaded below. You will need Microsoft Excel to run the program. Please e-mail the completed file to ASSA® Key Records. Master key purchase orders can be faxed to 800-892-3256. If you require any assistance with the order log template, please contact ASSA® Customer Service or your local ASSA® Sales Representative.

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RGA Request Form

To request an RGA, please contact customer service first for approval, then complete the Returned Good Form below.

Download the RGA Request Form

Credit Application

To become an ASSA partner, please consult your local Territory Manager and fill out the below Credit Application.

Download the Credit Application